Business Communication Techniques – Episode #179

by Richard Wilson on August 24, 2011

The following video is borrowed from our platform and was originally recorded for our public relations training program.  Two way communication is the use of available tools to interact with another party.  In this video, you will learn how you can learn about two way communication and how it works in your business.

Video Transcript/SummaryThe strategies and tips provided within this video module include:

  1. One way communication doesn’t work.
  2. Customers don’t pay attention to one-way communication.
  3. Communicating with customers is much more effective.  
  4. Take advantage of the benefits that two way communication presents.     

Improving your two way communication is key to the success of your business communication.  I hope that this video has given you a great understanding of two way communication.          

Thanks for joining us, and I will see you again soon,

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