Shep Hyken Customer Service Interview – Episode #235

by Richard Wilson on September 9, 2011

The following audio interview is borrowed from our BusinessTraining.com platform and was originally recorded for our customer service training program.    Shep Hyken is the author of “The Cult of the Customer: Creating an Amazing Customer Experience that Turns Satisfied Customers Into Customer Evangilists.” He also runs his own firm which offers consulting, models, and processes which help companies create loyal customers day-after-day. If you are looking for practical skills on how to create more loyalty among your client base you will enjoy this expert audio interview.  (Download this file in Mp3 format)

Interview Transcript: Coming soon.

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