The following video is borrowed from our BusinessTraining.com platform and was originally recorded for our customer service training program. Word of mouth marketing is the advertising of a product or a brand that takes place between customers. In this video, you will learn some ways to influence your brand’s word of mouth.
Video Transcript/Summary: The strategies and tips provided within this video module include:
- Be responsible.
- Be responsive.
- Respond in a timely manner.
- Make educated responses.
- Generate positive PR.
- Create loyal customers with all of the above.
I hope that this video has provided you with some practical tips to influence your brand’s word of mouth.
Thanks for joining us, and I will see you again soon,
